Cache and Cookies

Customer Support Agent -

You may encounter issues with the application having troubles loading. 

The majority of the time this is fixed by clearing your cache, cookies and other browsing data. The cache is part of your computer’s memory that stores data in a way that may be accessed faster in the future. Cookies are another part of the computer memory files that are from websites that you visit. 

The exact steps to clear your cache depends on which web browser you are using. If you are not sure which web browser you are using, click here

Learn how to Clear your Cache and Cookies by Browser:  

  • If you are using Google Chrome, click here
  • If you are using Mozilla Firefox, click here
  • If you are using Microsoft Internet Explorer, click here
  • If you are using Apple Safari, click here

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