In some cases the application may generate an error or become disconnected. If at any point during a spin or a bonus round you receive an error message, lose connection, or the game closes or becomes frozen the game will automatically refund the original wager to you. Just as in any casino all malfunction voids all pays.
There are a few different suggestions and steps to try to avoid future errors:
- Refreshing your game frequently helps reach out to our servers to maintain a strong connection. In many cases the Flash Memory runs out causing various loading problems, especially if you've been switching between multiple slots.
- Make Certain you have the Minimum System Requirements.
For Mobile:
- Avoid moving between different areas while playing to maintain a strong, stable connection.
- Be sure that your device’s operating system and the application itself are up-to-date as the latest versions.
- Sudden changes in service like roaming, switching between 3G to 4G, or even passing by large structures that interfere with cellular reception may cause issues more frequently.
- Try closing all other running programs on your device. This can improve speed and performance as well as avoiding problems after long periods of play.
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